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Resume

Jim O'Brien, CUA

jobrien(at)justthedesignguy(dot)com

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Summary

User Interface (UI)/Interaction Designer - Information Architect - Usability Analyst ::: Atlanta, Georgia
  • Over 10 years of front-end, user-centered (UI) design experience comprised of web site design, software application design, leadership, and consulting in both the private and public sectors
  • Certified Usability Analyst
  • Expert knowledge of the user interface design process and deliverables throughout the development lifecycle including requirements refinement, task flows, storyboards, wireframes, screenshots, high-fidelity prototypes, and detailed design documentation
  • Understanding of Internet market, branding, content delivery, graphics optimization, browser compatibility, internationalization (i18N), accessibility (Section 508 and WCAG), and search engine optimization
  • Adept at delivering high-quality interfaces by applying proven design principles obtained from experience, industry convention, and scientific research
  • Observer and facilitator experience in formal lab-based usability testing
  • Usability work includes task and object analysis, card sorts, heuristic evaluations, user profiles, personas, scenarios, and others
  • A history of successful web design and application training and consultation
  • Professional use of: Dreamweaver, Fireworks, Photoshop, Visio, Word, TextPad, TopStyle Pro, FrontPage, HTML, XHTML, DHTML, CSS, JavaScript, Vignette, iManage, StarTeam, PVCS, Visual SourceSafe, Onyx, Service Center, Clarify, CaliberRM, Windows NT/95/98/2000/XP (PC), Macintosh (Mac), and others
  • Strong people skills with the ability to assume leadership roles in team environments
  • Productive in fast-paced, deadline-driven environments
  • Excellent written and oral communication skills
  • Proven ability to and interest in learning and applying new web design technologies and skills
  • Over 5 years of productive sales experience
  • High level of technical aptitude and understanding

Experience

Senior Interaction Designer
AutoTrader.com, Atlanta, GA
Jan. 2007 - Present
  • Assist Product Management in capturing and refining business requirements and work to translate them into designs and user interactions
  • Produce wireframes, task flows, and UI specifications for designs to assist with business socialization and approval, in addition to development and testing
  • Collaborate and partner with Research Strategists, User Experience Designers, Usability Analysts, Visual Designers, Content Designers, and User Interface Engineers to ensure the intended designs and smooth transitions to implementation
  • Create initiative to define Interaction Design's deliverables and placement in the overall requirements to design process
  • Ensure design concepts are followed through as the first designer to carry a project from high-level design through to detailed design, first as a User Experience Designer and then as an Interaction Designer
  • Mentor other Interaction Designers through sharing of knowledge and experience
Product Designer
Hanna Strategies, Atlanta, GA
Nov. 2005 - Dec. 2006
  • Produced detailed design specifications for various projects which included screenshots and UML task flows
  • Collaborated with both U.S. and China-based development teams to convey designs
  • Conducted design reviews and heuristic evaluations to improve existing designs
  • Assisted with the review and design of multiple R&D and skunk-works projects including a 2D/3D search engine and virtual environment
  • Redesigned web-based version of data management application which improved usability while incorporating new features
Senior Information Architect
Vertical Thought, Alpharetta, GA
April 2005 - Oct. 2005
  • Redesigned medical records and patient information application producing UML task flows, wireframes, and design documentation
  • Created logo concepts, wireframes, and graphical mock-ups for a debt collections application and client's corporate web site
  • Produced wireframes for test data generation tool design concept
  • Performed heuristic evaluations on various applications and provided notes and wireframes to convey improvements to the navigation, taxonomy, and functionality of the applications
  • Partnered with business owners to gather requirements, including use cases, and worked to translate them into design specifications
  • Collaborated with development staff and management to implement improvements to various designs
Senior Creative Coordinator
Georgia Technology Authority, Atlanta, GA
May 2004 - April 2005
  • Maintained georgia.gov portal and state agency legacy sites using HTML, XHTML, CSS, Dreamweaver, Fireworks, Photoshop and Vignette
  • Consulted with state agencies as a project lead to provide them with training and assistance on internal applications
  • Prepared research and competitive analysis studies for the Governor's office
  • Developed information architectures and overall designs via UML task flows and wireframes for an internal survey and forms tool
  • Conceptualized state employee intranet, Team Georgia, via wireframes and coded portlets utilizing validated XHTML and CSS while addressing accessibility issues
Web Designer - Contract
Cox Enterprises, Inc., Atlanta, GA
Jan. 2004 - Feb. 2004
  • Developed and presented new design for search engine/directory project, Kudzu.com, via wireframes and screenshots
  • Contributed usability enhancements and made general improvements to functionality and information architecture
  • Designed and coded prototypes using validated XHTML, CSS and Photoshop
User Interface Designer
Witness Systems, Inc., Roswell, GA
Feb. 2001 - Sept. 2003
  • Led user interface design initiative for up to 9 multi-component, commercial software applications including voice and data recording, e-learning, and Business Intelligence
  • Developed the common look and functionality to be migrated across the product suite to ensure user interface consistency
  • Transferred application designs from Java Swing, Microsoft Management Console, and client dialog environments to thin-client, HTML-based environments
  • Developed information architecture, UML task flows, storyboards, wireframes, low- and high-fidelity prototypes, and detailed design specifications
  • Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy
  • Defined and established design process with deliverables
  • Designed user interface for award-winning software
  • Translated business requirements into design specifications working with Product Management, Systems Analysts, Subject Matter Experts, and Developers
  • Designed screenshots and prototypes using HTML, DHTML, XHTML, CSS, JavaScript, Fireworks, and Photoshop
  • Integrated usability enhancements discovered through research, heuristic evaluations, card sorts, and formal lab-based user testing
  • Facilitated usability lab during formal testing
  • Collaborated with Development on interface design strategy and implementation
Manager of Web Integration
DrTango.com, Inc., Roswell, GA
Nov. 2000 - Feb. 2001
  • Managed 2 designers and 6 developers
  • Directed all front-end design projects from concept to completion
  • Led the initiative for the total redesign of business partner's site, WebEntrada
  • Established successful market branding for business partner via new logo, user interface, and content
  • Captured details of project designs via storyboards and prototypes
  • Coordinated projects among Design, Translation, and Development Teams
  • Interfaced directly with clients to ensure that requirements were translated correctly and Internet expectations were met
Senior Web Developer
DrTango.com, Inc., Roswell, GA
May 2000 - Nov. 2000
  • Led design for the Spanish version of the A.D.A.M. Health Illustrated Encyclopedia
  • Developed workflow methodology that accelerated project delivery time
  • Conceptualized and produced all user interfaces for web site projects using HTML, DHTML, CSS, JavaScript, and Fireworks
  • Planned and designed interfaces with attention given to the multi-lingual needs of project
  • Built out and maintained company's parent web site
  • Designed syndication prototypes and first introductory demo for MiDieta™
  • Developed and maintained the Translation Division's web site, eTransCreate™
Web Site Designer
Web Affects, Suwanee, GA
Feb. 1998 - Jan. 2001
  • Pursued, developed and maintained client base including The Sport Shoe, Wolff Systems (Wolff Tanning), Cardservice, Georgia Psychiatric Physicians Association, and others
  • Developed and maintained projects ranging from brochure-type sites to e-Commerce applications
  • Managed all accounts, ensuring clients' expectations were met via collaboration and reviews
  • Coordinated relationships and project deliverables with strategic business partners
  • Designed curriculum, provided training resources, and conducted web design classes
  • Oversaw all aspects of daily operations
Account Manager
National Packaging Specialists, Inc., Tucker, GA
May 1995 - Feb. 1999
  • Established 69% of personal accounts
  • Generated payback to company within first year
  • Managed and supported 64 accounts
  • Increased sales volume approximately 25% and annual gross company profitability contributed by personal accounts approximately 45%
  • Directed sales and training seminars on products and equipment
Independent Consultant
Applied Technical Support, Marietta, GA
Feb. 1995 - Apr. 1995
  • Established and implemented O.S.H.A Lock-out/Tag-out safety procedures for The Atlanta Coca-Cola Bottling Company/Coca-Cola Enterprises
Quality Assurance / Industrial Engineer
Phillips and Brooks/Gladwin, Inc., Cumming, GA
Mar. 1994 - Dec. 1994
  • Led CAD-CAM print-verification program that saved the company more than $250,000
  • Investigated and presented recommendation that would have saved the company a potential $150,000 in "lost" inventory
  • Developed Ergonomics program that would have reduced employee fatigue by as much as 50%
  • Conceived, researched, and implemented various systems and programs for manufacturing, packaging, and overall facility improvement

Education

Southern College of Technology, Marietta, GA
B.S., Industrial Engineering Technology
Human Factors International, Fairfield, IA
Certified Usability Analyst