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Summary |
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User Interface (UI)/Interaction Designer
- Information Architect - Usability Analyst ::: Atlanta, Georgia |
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- Over 10 years of front-end, user-centered (UI) design experience comprised
of web site design, software application design, leadership, and consulting
in both the private and public sectors
- Certified Usability Analyst
- Expert knowledge of the user interface design process and deliverables
throughout the development lifecycle including requirements refinement,
task flows, storyboards, wireframes, screenshots, high-fidelity prototypes,
and detailed design documentation
- Understanding of Internet market, branding, content delivery, graphics
optimization, browser compatibility, internationalization (i18N), accessibility
(Section 508 and WCAG), and search engine optimization
- Adept at delivering high-quality interfaces by applying proven design
principles obtained from experience, industry convention, and scientific
research
- Observer and facilitator experience in formal lab-based usability
testing
- Usability work includes task and object analysis, card sorts, heuristic
evaluations, user profiles, personas, scenarios, and others
- A history of successful web design and application training and
consultation
- Professional use of: Dreamweaver, Fireworks, Photoshop, Visio, Word,
TextPad, TopStyle Pro, FrontPage, HTML, XHTML, DHTML, CSS, JavaScript,
Vignette, iManage, StarTeam, PVCS, Visual SourceSafe, Onyx, Service
Center, Clarify, CaliberRM, Windows NT/95/98/2000/XP (PC), Macintosh
(Mac), and others
- Strong people skills with the ability to assume leadership roles
in team environments
- Productive in fast-paced, deadline-driven environments
- Excellent written and oral communication skills
- Proven ability to and interest in learning and applying new web
design technologies and skills
- Over 5 years of productive sales experience
- High level of technical aptitude and understanding
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Experience
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Senior Interaction Designer |
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AutoTrader.com, Atlanta, GA |
Jan. 2007 - Present |
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- Assist Product Management in capturing and refining business requirements and work to translate them into designs and user interactions
- Produce wireframes, task flows, and UI specifications for designs to assist with business socialization and approval, in addition to development and testing
- Collaborate and partner with Research Strategists, User Experience Designers, Usability Analysts, Visual Designers, Content Designers, and User Interface Engineers to ensure the intended designs and smooth transitions to implementation
- Create initiative to define Interaction Design's deliverables and placement in the overall requirements to design process
- Ensure design concepts are followed through as the first designer to carry a project from high-level design through to detailed design, first as a User Experience Designer and then as an Interaction Designer
- Mentor other Interaction Designers through sharing of knowledge and experience
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Product Designer |
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Hanna Strategies, Atlanta, GA |
Nov. 2005 - Dec. 2006 |
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- Produced detailed design specifications for various projects which included screenshots and UML task flows
- Collaborated with both U.S. and China-based development teams to convey designs
- Conducted design reviews and heuristic evaluations to improve existing designs
- Assisted with the review and design of multiple R&D and skunk-works projects including a 2D/3D search engine and virtual environment
- Redesigned web-based version of data management application which improved usability while incorporating new features
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Senior Information Architect |
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Vertical Thought, Alpharetta, GA |
April 2005 - Oct. 2005 |
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- Redesigned medical records and patient information application producing
UML task flows, wireframes, and design documentation
- Created logo concepts, wireframes, and graphical mock-ups for a
debt collections application and client's corporate web site
- Produced wireframes for test data generation tool design concept
- Performed heuristic evaluations on various applications and provided
notes and wireframes to convey improvements to the navigation, taxonomy,
and functionality of the applications
- Partnered with business owners to gather requirements, including
use cases, and worked to translate them into design specifications
- Collaborated with development staff and management to implement
improvements to various designs
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Senior Creative Coordinator |
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Georgia Technology Authority, Atlanta,
GA |
May 2004 - April 2005 |
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- Maintained georgia.gov portal and state agency legacy sites using
HTML, XHTML, CSS, Dreamweaver, Fireworks, Photoshop and Vignette
- Consulted with state agencies as a project lead to provide them
with training and assistance on internal applications
- Prepared research and competitive analysis studies for the Governor's
office
- Developed information architectures and overall designs via UML
task flows and wireframes for an internal survey and forms tool
- Conceptualized state employee intranet, Team Georgia, via wireframes
and coded portlets utilizing validated XHTML and CSS while addressing
accessibility issues
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Web Designer - Contract |
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Cox Enterprises, Inc., Atlanta, GA |
Jan. 2004 - Feb. 2004 |
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- Developed and presented new design for search engine/directory project,
Kudzu.com, via wireframes and screenshots
- Contributed usability enhancements and made general improvements
to functionality and information architecture
- Designed and coded prototypes using validated XHTML, CSS and Photoshop
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User Interface Designer |
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Witness Systems, Inc., Roswell, GA |
Feb. 2001 - Sept. 2003 |
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- Led user interface design initiative for up to 9 multi-component,
commercial software applications including voice and data recording,
e-learning, and Business Intelligence
- Developed the common look and functionality to be migrated across
the product suite to ensure user interface consistency
- Transferred application designs from Java Swing, Microsoft Management
Console, and client dialog environments to thin-client, HTML-based
environments
- Developed information architecture, UML task flows, storyboards,
wireframes, low- and high-fidelity prototypes, and detailed design
specifications
- Established user interface design standards, internationalization
considerations, framework guide and checklists to enhance Development's
autonomy
- Defined and established design process with deliverables
- Designed user interface for award-winning software
- Translated business requirements into design specifications working
with Product Management, Systems Analysts, Subject Matter Experts,
and Developers
- Designed screenshots and prototypes using HTML, DHTML, XHTML, CSS,
JavaScript, Fireworks, and Photoshop
- Integrated usability enhancements discovered through research, heuristic
evaluations, card sorts, and formal lab-based user testing
- Facilitated usability lab during formal testing
- Collaborated with Development on interface design strategy and implementation
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Manager of Web Integration |
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DrTango.com, Inc., Roswell, GA |
Nov. 2000 - Feb. 2001 |
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- Managed 2 designers and 6 developers
- Directed all front-end design projects from concept to completion
- Led the initiative for the total redesign of business partner's
site, WebEntrada
- Established successful market branding for business partner via
new logo, user interface, and content
- Captured details of project designs via storyboards and prototypes
- Coordinated projects among Design, Translation, and Development
Teams
- Interfaced directly with clients to ensure that requirements were
translated correctly and Internet expectations were met
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Senior Web Developer |
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DrTango.com, Inc., Roswell, GA |
May 2000 - Nov. 2000 |
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- Led design for the Spanish version of the A.D.A.M. Health Illustrated
Encyclopedia
- Developed workflow methodology that accelerated project delivery
time
- Conceptualized and produced all user interfaces for web site projects
using HTML, DHTML, CSS, JavaScript, and Fireworks
- Planned and designed interfaces with attention given to the multi-lingual
needs of project
- Built out and maintained company's parent web site
- Designed syndication prototypes and first introductory demo for
MiDieta™
- Developed and maintained the Translation Division's web site, eTransCreate™
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Web Site Designer |
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Web Affects, Suwanee, GA |
Feb. 1998 - Jan. 2001 |
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- Pursued, developed and maintained client base including The Sport
Shoe, Wolff Systems (Wolff Tanning), Cardservice, Georgia Psychiatric
Physicians Association, and others
- Developed and maintained projects ranging from brochure-type sites
to e-Commerce applications
- Managed all accounts, ensuring clients' expectations were met via
collaboration and reviews
- Coordinated relationships and project deliverables with strategic
business partners
- Designed curriculum, provided training resources, and conducted
web design classes
- Oversaw all aspects of daily operations
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Account Manager |
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National Packaging Specialists, Inc.,
Tucker, GA |
May 1995 - Feb. 1999 |
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- Established 69% of personal accounts
- Generated payback to company within first year
- Managed and supported 64 accounts
- Increased sales volume approximately 25% and annual gross company
profitability contributed by personal accounts approximately 45%
- Directed sales and training seminars on products and equipment
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Independent Consultant |
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Applied Technical Support, Marietta,
GA |
Feb. 1995 - Apr. 1995 |
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- Established and implemented O.S.H.A Lock-out/Tag-out safety procedures
for The Atlanta Coca-Cola Bottling Company/Coca-Cola Enterprises
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Quality Assurance / Industrial
Engineer |
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Phillips and Brooks/Gladwin, Inc.,
Cumming, GA |
Mar. 1994 - Dec. 1994 |
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- Led CAD-CAM print-verification program that saved the company more
than $250,000
- Investigated and presented recommendation that would have saved
the company a potential $150,000 in "lost" inventory
- Developed Ergonomics program that would have reduced employee fatigue
by as much as 50%
- Conceived, researched, and implemented various systems and programs
for manufacturing, packaging, and overall facility improvement
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Education |
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Southern College of Technology,
Marietta, GA
B.S., Industrial Engineering Technology |
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Human Factors International, Fairfield,
IA
Certified Usability Analyst |