Welcome to the online resume and portfolios of Jim O'Brien, passionate User Interface (UI) Designer and evangelist of the user experience.
Over the years, I have worn many hats and many name tags. Web Site Designer, Senior Web Developer, Manager of Web Integration, User Interface Designer, Senior Information Architect, Product Designer, Senior User Experience Designer, Senior Interaction Designer, etc. When I am not designing, I have been known to play the role of a Project Manager, a team lead, and even a Business Analyst at times; and people still ask what it is I do.
In short, I help plan and design web sites and applications to be more user-friendly and easy to use so users can accomplish their goals and businesses can ultimately be more successful.
Expertise includes:
- Web site and Intranet design
- Software application design
- Task flows, storyboards, wireframes, prototypes, and design documentation
- Design processes
- Waterfall and Agile development environments
- Usability (Certified Usability Analyst)
- Hand-coding validated HTML, XHTML, and CSS
- Internationalization
- Accessibility
- Search engine optimization
- View my summary
A well designed user experience can help a business:
- Establish a professional Internet presence
- Differentiate itself from the competition
- Bolster its brand
- Improve customer retention
- Improve the usability and overall user experience of an existing site or application
- Increase ROI
- Reduce rework
- Improve conversion rates
- Reduce incoming phone calls
- Decrease training required